Monday, May 25, 2009
Have you ever wondered how cell phone companies keep ripping off the general public without having to answer for it? I've had a contract with one of the biggest wireless providers in Canada for three years, and that three years has been frought with ups and downs. First, there is no way I will ever understand how a $30 monthly plan can be jacked up to $200.00.
There are so many different fees you'd think it was an American hospital - connection fees, 911 fees, over minute fees, texting fees. If you're on the wrong plan and want to change it, they extend your contract by a year and don't disclose it until your next call, which is such an exercise in frustration that you end up in tears. So you don't call because you know it'll be a 45 minute wait and you'll be taken advantage of in some way but when the bill comes and it's $150.00 more than you thought it'd be, you're screwed.
If these huge companies wanted to really help stimulate the economy, they'd all drop their bull shit long enough for people to get back on their feet. One of these days, I'm going to be part of a huge class action lawsuit.