Tuesday, September 28, 2010
clear communication is key
A rash of miscommunication of late is causing me to get frustrated! Here's an example.
Iris;Resp. Therapist: Hello. I need assessments faxed to my office. Have you heard anything yet on Rebecca Smith?
Kate: Marianne saw her last night. Would you like to speak to her?
Iris: No. Is Cindy there? (our boss)
Cindy: I need for you to set up Rebecca Smith.
Iris: Kate said that Marianne set her up.
cindy: She did? I dunno why she'd say that.
Kate: I didn't say that. I said...
cindy: It doesn't matter.
*sigh* Yes, it does. This type of thing will hurt someone eventually. "Seeing" is not slang for a full oxygen set up. Goodness.